Meet The Team
Rikki Wilson – Owner & Founder of The Moving Experts In November 2010, I made the decision to move from Central Hawkes Bay, New Zealand, to Brisbane and have never looked back. I did this as I wanted to put myself in a better position and wanted to provide myself with more opportunities to succeed.
I grew up on a farm where all I knew was hard labour, tree lopping and transporting equipment and tree logs. I owe it to my family who taught me everything I needed while young, as this has helped me a huge amount with my success today! My experience with transporting equipment/items excelled even more, when I joined the Furniture Removals Industry.
Stacking, loading, unloading and securing loads are like that of second nature to me, so you will have peace of mind knowing your things are safe! My journey here in Australia, in the Furniture Removals Industry, began at a very well-known company called MiniMovers. I have also worked for or with, several different removal companies over the years including Ready Movers, Move Us In and Anytime Furniture Removals just to name a few.
With each year and with each company I have had the privilege of working with, each of these have provided me with the appropriate training to advance my expertise and experience prior to opening The Moving Experts. I have also successfully completed several courses during this time and been rewarded with several different certificates within the removals industry. Some of these are: –
- Pre-packing efficiency
- Un-packing, house set up efficiency
- Piano removals
- Spa Pool removals
- Pool table removals
- High set piano & pool table removals
- And more…
After having 2 beautiful children, I took a break from Furniture Removals as the days are very long and the hours always fluctuate. But… it didn’t take me long to come back to doing furniture removals. Simply because I thoroughly enjoy the challenges and rewards that this industry provides.
Most importantly I enjoy the satisfaction, happiness and relief that we can provide to our customers upon completion of each move. I now run my own Furniture Packing and Removal business, The Moving Experts, alongside the help of my partner, Meka. With both our extensive knowledge, experience and qualifications, we personally train all our staff to ensure all our customers receive consistent and efficient service.
Here at The Moving Experts, we genuinely care about you, your belongings and how we can help you! We offer services that can cater to all our clients’ needs, help you save money, and most importantly, ensures that you are happy and satisfied with our efforts through and through!
Meka Hemi-Bateman – Customer Service, Administration & Fleet Co-Ordinator Meka grew up most of her life here in Brisbane after her family made the big move from Levin, New Zealand, in 1994. Meka has worked for some of Australia’s biggest leading retailers, call centres, sales offices and so much more, which has provided her with a huge range of qualifications and experience.
Her expertise within Customer Service, Administration, Management and Leadership, Financial Services and so much more, is a huge asset to The Moving Experts day to day operations. Meka is not a forceful sales operator and when dealing with her, she won’t pressure you like some representatives or companies do. We strongly believe that if our operators can connect with our customers properly, then we are going to be happier with this result than anything else, and same goes for our customers too!
Meka is our first point of contact for the business and deals with all our clients’/customer enquiries. She is very well organised and is highly capable and trustworthy to ensure that you are receiving the best customer service out! She will also make sure that you are getting all the right information and tips on how to make the most of your move. Excellent customer service from beginning to end is what helps our success!
Any enquiries or concerns you may have, Meka is the right person to speak to. Now that you’ve met The Moving Experts, and as we pride ourselves on customer service and repetitive business, who better to hire and trust with your move than The Moving Experts?
So, head over to our Contacts page to submit your query and we will get back to you as soon as possible! Alternatively, feel free to call us on 07 3803 7369 or 0423 832 158 or send your email directly to [email protected]